ROYAL GARRAFON AND DOLPHIN ENCOUNTER

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Tour Description

Dolphin Encounter at Isla Mujeres + Royal Garrafón VIP
A program for all ages: Learn and have fun!

We depart from the Cancun pier (near your hotel) in a comfortable boat to cross to Isla Mujeres (50 minutes boat ride) Arriving to the Dolphinarium the guide will take you to the Dolphin Encounter program, in here, you and your family will have the opportunity to receive all the affection from dolphins, these tender animals that always seem to smile. In this swim with dolphins program, your kids will be able to enjoy safe and fun activities has specially designed for all ages. Doesn’t matter if you are 1 or 80 years, you will be able to enjoy from a platform that will cover half of your body and swimming is optional. Your new friend will give you unlimited love, he will give you a Handshake, he will sing and dance, you will be able to pet him and swim in a place that dolphins call "home": the Mexican Caribbean.

The Dolphin Encounter program in Isla Mujeres includes the sea round trip Cancun - Isla Mujeres - Cancun
During this program in Isla Mujeres, the dolphin will give you a Handshake, Hugs and Kisses, they will sing and you will have free time to enjoy your new marine friends.

After your incredible Dolphin Encounter program you will be able to enjoy Garrafon Reef Park at Isla Mujeres, known for its natural beauty and incredible outdoor activities. This amazing ecopark has something for all family members: kayaking, biking, hiking, flying on a zip-line. Come and experience all that Garrafon Reef Park has to offer and create amazing memories that will last a lifetime.

Garrafon Reef Park is the pride and joy of Isla Mujeres—a park that combines relaxation with adventure all set upon the most spectacular views of the Mexican island. Imagine having the blue Caribbean Sea as your playground for the day. Enjoy snorkeling in the second largest barrier reef and be amazed by the abundant and colorful sea life that you can see. Feel the rush of flying across the Mexican Caribbean in the only zip line that crosses the ocean. After all your activities, recuperate your energy with a delicious buffet lunch. Grab your favorite drink and have a seat in one of the lounge chairs or hammocks and take in the most beautiful blues you’ve ever seen.

Schedule: Garrafon Park is open every day from 9:00 am to 5:00 pm.

Heights
Adults (+3’ 11”):
Kids (2’ 11” – 3’ 11”):
Infants (1-3 years old and 2’ 11’’ – 3’ .2’’ )
* Kids must swim with a paying adult as a companion.

Behaviors:
Handshake
Hug
Kiss
Hand target (dolphin jumps towards your hands)
Games with balls and other playing toys
Dancing
Free time with dolphins

Tour Includes

Tour Includes:

  • 10 minutes (instructions in audio and video) and 40 min in the water with the dolphin
  • This dolphin swim program includes handshake, hugs and kisses, singing, and free time with dolphins
  • International free bar in Dolphin Lounge VIP and national in the Park
  • International Buffet in the Dolphin Lounge VIP as well as jacuzzi for adults.
  • Lunch buffet in Garrafón Natural Park.
  • Snorkeling equipment, life jackets, kayaks, hammocks, pool and showers.
  • Lockers
  • Climb to the tower.
  • Shopping tour to downtown Isla Mujeres
  • Children 0 to 5 years old pay $ 39 USD in winter season

Does Not Include:

  • Tips.
  • Ground Transportation Hotel - Pier - Hotel Additional charge: $ 10 USD per person, if you need it.
  • Photo and Video of your experience with the dolphins.
  • Other activities in Isla Mujeres or tour Cancun.
  • The price of the trip does not include the fee of $8.00 USD per person of right of dock that must be paid at ferry pier before boarding

Departures:
10:30 am
3:30 pm

Tour Recomendations

Recomendations:

FAQ

TOURS FREQUENT ASKED QUESTIONS (FAQ)

QUESTIONS ABOUT THE DEPARTURE FROM CANCUN

Do you have Hotel pickup service?

All our Land Tours have pick up service from most of the Hotels in Cancun Hotel zone, downtown and Playa Mujeres.
There are just a few hotels that we do not have pick up service, due the streets are small for a bus or are in a pedestrian street, in these, cases we always look for a Hotel located walking distance from your hotel to pick you up.
Once we now the Hotel that you will be staying, we can look for the closest Hotel option to pick you up.

Most of our tours by boat or water sports activities depart from a duck or Marina in the Cancun Hotel Zone and are close to the hotels, and it is very easy to get there only taking a public bus or a taxi, the public bus rate is cheap only 80 cents of a dollar.
Once you reserve we will send you an electronic tour voucher with the departure time, place and how to get there.
Now if you prefer to be picked up at your hotel we can arrange transportation with an extra cost, ask your sales executive to give you options and prices.

Questions about reservations and cancellations

How much in advance, should I make the reservation?
We do recommend you to make your reservations as far in advance as possible so that you are sure to get the tour that you like, whenever you want to go.
There are many times we have no space available, so we recommend to make your reservations at least 5-6 days in advance.

HOW TO RESERVE?
You can reserve in a very easy process of 4 steps:
1.- Once you have chosen the tour that you like to buy, put the number of adults and children that you like to reserve, after chose the date and the click on “click to quote here” and the quotation screen will appear, check the price and if you like to buy it just click on “Add to cart”.
2.- Your Shopping cart screen will appear and if you like to add more services just chose what kind of service you like to add and it will take you the menu of the service you chose. you can add as many as you like, when you finish just fill the blanks with the information required, you can read the Privacy Notice and then click on “I agree and continue”.
3.- The payment screen will appear with your name and the total you have to pay, just click “Pay Now”.
4.- You will be directed to Pay Pal web site. PayPal is the safer, easier way to pay online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, PayPal Smart Connect or account balances, without sharing financial information. Right after you made the payment you will receive a receipt of payment and in less than 24 hours, you will be receiving your Confirmed Electronic Service Vouchers with all important information like; pickup time and place, what to bring, meeting point and how to get there, etc. You have to print these tour vouchers and bring a copy with you, in order to give the tour vouchers for every service to the guides at boarding time or at the piers at check in time.

What is Pay Pal?
PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best
Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.
Located in San Jose, California, PayPal was founded in 1998 and was acquired by eBay in 2002.

How can I pay if I do not have a credit card?
You can also pay in US Dollars through bank wire money to the following account:
Bank: Banorte
Account number: 0155770805
Swift Code: MENOMXMT
Outletl 3309
Beneficiary name: Viajes Turismo y Aventura S.A. de C. V.

Do I have to pay always the total cost of my purchase at once?
If you are buying hotels, or escorted tours, yes you have to pay the total cost of your purchase.
If you are buying tours, transfers or renting private yachts or catamarans, your sales executive can assign a deposit, and the balance can be pay at least 3 days before the date of the service.
In some cases and if you request it, you can pay the balance at boarding or check in time, ask your sales executive if you need to prefer to do these.
How can I check the status of my reservation?
It is our objective that you know what is happening with your reservation, so you always can check at the main page (home) of www.cancunalltours.com at “My reservation” only by writing your name, last name and reservation number.
You can also call Toll Free: 1 866 97 85 985 from USA and Canada or +52 998-848 1780 from the rest of the world. If you are already, in Cancun our local number is 848-17-80 and if you are in Mexico but outside Cancun call Toll Free 01 800 841 9691, We have also a direct CHAT (click here).

What is your cancellation policy?
Our Tour Cancellation Policies are as follow:
- Over 48 hours before your service time, a full refund will apply.
- From 47 to 36 hours before your service time 80% refund will apply
- 35 hours to the same day and no-shows no refund will be given.

What happened if I reserve and the prices increase when I take the tour?
Cancun All Tours guarantees the price or rate of a Hotel, Tour, transfer or any service from any possible future increase by submitting the reservation and your full payment.

What Happen If the wheatear conditions are nor good?
We do have a Weather Guarantee; If you like to change the date of the tour due a bad weather conditions you can do it without any charge if you do it at least 24 hours before the service time.

Why should I choose Cancun All Tours?
1.-We are pioneers reserving on line tours with more than 16 years of experience
2.-We have the largest menu, for tours, activities, touristic services and transportation vehicles
3.-The price that you see is the price that you pay there are no hidden fees
4.-Guarantte of bad weather (see more)
5.-Our cancellation policies are on your side (see more)
6.-We use the most secure on line payment system (Pay Pal) where nobody see your credit card or bank information
7.- To reserve with Cancun All Tours is the best way to secure you reservations before you arrive to your destination instead of arrive and find that there are no more available spaces for Hotels, tours, activities or services that you liked to do.
8.-We always have the best promotions and if you buy two tours or more you will get a discount price from tours with regular prices.
9.- When you reserve tours and touristic services ahead of time, you always save money and time due when you arrive to your destination you will spend your time enjoying your vacations, instead of finding someone that can give you trustfully information and making lines to buy tours at the hotels.
10:-You will have the guarantee that you are buying with a company that is legally stablished and register with the Mexican Tourism Department and with more than 16 year of experience in the online tours market.

Rates and Days

Price for this Tour

  • Adult Price - $ 116.00
  • Child Price - $ 89.00

Departure Days:

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday