About Hotel

Situated in one of the most beautiful destinations in the world,with gorgeous views of the Caribbean Sea, Hyatt Ziva Cancun is a lavish all-inclusive, all-ages oasis on the Mexico’s Yucatan coast. Our spectacular Cancun resort features the finest suites, three infinity pools, including an adults-only pool accessible to guests staying at our new adults-only, beachfront tower, Turquoize, and two pristine white sand beaches. Kids have the vacation of a lifetime with our KidZ Club with a water play area.

As part of our all-inclusive Cancun vacation packages, guests of all ages can taste sumptuous world cuisines at 16 lounges, restaurants and bars. Hyatt Ziva Cancun features international buffets and innovative food carts, as well as unlimited soft drinks, beer, wine and cocktails. Enjoy swimming, snorkeling and diving in the turquoise waters of the Caribbean Sea, and indulge in playful resort activities – from beach volleyball to live music and entertainment. That’s the difference at Hyatt Ziva Cancun. That’s the Evolution of All Inclusive™.

Total Rooms:- 547

All Inclusive

  • Luxurious suites with ocean views and modern amenities
  • Fine dining at 8 à la carté and international buffet restaurants and innovative food carts
  • 24-hour in-suite dining
  • Top-notch entertainment featuring live music and performances
  • Unlimited cocktails, spirits, beer, wine, and soft drinks at 7 lounges and bars
  • Unique daily and nightly activities and entertainment
  • Tequila and wine sommeliers to guide tastings
  • 3 spectacular infinity pools, including an adults-only pool accessible to guests staying in our new adults-only, beachfront tower, Turquoize
  • Family friendly suites and activities, including KidZ Club and a kid's water play area
  • Basic Wi-Fi Internet Access
  • Dramatic destination with adventure opportunities
  • Impeccable Service From the Heart™
  • All resort taxes and gratuities


  • Fire Sprinklers
  • Shower/Tub
  • Safe Deposit Box
  • Non Smoking Rooms
  • Data Port
  • Ceiling Fan
  • Cable/Satellite
  • Bathroom Amenities
  • Balcony/Terrace
  • Air Conditioning
  • Babysitter
  • Massages
  • Room Service
  • Concierge
  • Kids Club
  • Travel Agency
  • Wireless Internet


  • Airport Transfer
  • Bar/Restaurant
  • Business Center, Fax
  • Conference Hall
  • Foreign Currency Exchange
  • Front Desk Service
  • Laundry Service
  • Extra Bed/roll Away Mattress
  • Fitness Facilities/center
  • Gift Shop
  • Spa
  • Massage
  • Yoga/Meditation Room
  • Coffee House
  • Gym, Sauna, Steam Bath
  • Swimming Pool
  • Lift
  • Taxi Service On Call


La Bastille: Sophisticated ambiance and elegant French cuisine come together for the ultimate romantic dining experience at La Bastille. Exclusively for adults, our graceful Cancun restaurant transports you to the heart of France, where classically prepared dishes meet modern culinary flair.

El Mercado: Taste the world at El Mercado, a gourmet buffet dining experience at Hyatt Ziva Cancun. Relax for breakfast, lunch or dinner to feel the fresh ocean breezes and dine on an endless variety of international dishes created for your dining pleasure.

The Moongate: The open kitchen places you in the center of the action, to watch a spectacle of culinary magic and enjoy a dining experience that is more than just a meal. At our enticing teppanyaki grill, chefs entertain with culinary skills that transform basic grilled chicken, seafood, beef, and delicious sauces into world-class dishes designed to delight.

Tradewinds: Rich wood accents, beautiful natural stone and sweeping Caribbean views invite you to relax and enjoy casual-chic dining at its best. A relaxed grill by day and a classic steakhouse by night, Tradewinds is our signature oceanfront venue that’s open for breakfast, lunch and dinner.

Lorenzo´s: Discover traditional Italian cuisine, upscale service and an inviting ambiance at Lorenzo’s, where you’ll dine on trattoria-style favorites for lunch and elegant ristorante dishes for dinner. You’ll enjoy our casually elegant surroundings, complete with a distinctive wood burning stove and unique lighting while savoring a menu of freshly made pastas, hand-tossed pizzas, tasty appetizers, delicious entrees, and sinful desserts.

Habaneros: Mouthwatering tacos, fresh seafood ceviches and zesty aguachiles are served right on the beach, where you can enjoy your meal and sweeping Caribbean views. Start things off with an Acapulco-style shrimp cocktail or campechana de mariscos. Enjoy mouthwatering tuna tostadas with smoky chipotle peppers and tender dogfish empanadas. Spice things up with authentic seafood tamales in tasty guajillo pepper sauce. Delicious ceviches, prepared in the Yucatan, Nayarit or Sinaloa style, round out your seaside dining experience.

Chevy´s: Start your meal with delicious appetizers like crispy beer battered onion rings, creamy clam chowder and farm fresh cobb salad. Try out yummy takes on American classics like potato croquettes with jalapenos or baked potatoes stuffed with chili and cheese. Kid friendly favorites like chicken tenders with honey mustard dip, mini burgers and corn dogs with cheese and sausage keep the little ones happy. 

Pasteles: Snack on sinful treats like colorful cotton candy, rich chocolates and gooey gummies. After a day on the beach, enjoy a cool, creamy ice cream cone or indulge in a sinful sundae, piled high with your favorite toppings and fluffy whipped cream. Tempt your taste buds with buttery fruit tarts or try a slice of our delicious homemade cakes and pies.

Casa Café: Looking for a place to chill out and relax? Casa Café is a relaxed spot for coffee and conversation in Cancun. Sip on specialty coffee drinks and snack on scrumptious pastries while you unwind with friends or family in our cozy conversation nooks.



Saasil Bar: Get into the spirit of Mexico at Saasil Bar, our breezy lobby cantina inspired by Cancun’s Mayan heritage. With inspiring ocean views and a menu of top shelf libations, you will find yourself relaxing with a signature cocktail or cold cerveza in our comfortable sofa seating areas or breezy outdoor patio chairs.

Juana Margarita: Get a taste of the real Mexico at our tequila bar – Juana Margarita. More than just a place for drinks, this casual bar offers tequila tastings, hand-crafted cocktails featuring the finest in Mexican tequila and a knowledgeable Tequillier on hand to teach you everything you want to know about the finer points of Mexico’s most famous libation.

Tres CerveZa´s: Belly up to the bar for an ice-cold microbrew, watch your favorite game of the week and enjoy all-inclusive dining at our all-inclusive sports bar.Our upscale microbrewery serves up a delicious choice of house made cervezas, with our talented brew master on hand to discuss the process and take you through a tasting flight of all the many flavors.

Punta Vista: Exclusively for adults staying in Turquoize, our adults-only experience features exclusive access and elevated privacy. Punta Vista’s infinity pool is the perfect place for an afternoon drink, a pre-dinner cocktail or a relaxing nightcap.

Dips & Sips: Where can you find endless views and endless fun? It’s all waiting at our Dips & Sips Bar. Take your Cancun vacation experience to the next level with vistas of brilliant blue waters stretching from the infinity pool to the ocean while you enjoy the sun and sea from our poolside party destination.

24 Hours: Enjoy a cool beverage and a snack in this lively lounge open 24 hours a day.

Bar del Mar: Perched at the edge of the powdery white sands and clear blue waters of the Caribbean, our club level bar invites you to enjoy VIP treatment, creative cocktails and scenic views of our beautiful infinity pool.